FAQ's

General Questions

What do the prices quoted on the website include?

Prices include full conversions to UK specification and any compliance testing (IVA) as required. A 12 Month UK MOT (if required), a 3 Month Warranty (Warranty details below), a full professional Valet and a multipoint inspection from our accredited servicing technician.

What are the benefits of using a UK based Import Company over one based in Japan?

Torque GT is a registered company in the UK (Reg No: 5128481) and therefore is governed by UK Consumer laws, which help protect consumers in the event of any future problems. We inspect our cars very carefully before purchase but there can be some minor problems that inevitably occur from time to time. We pride ourselves on our after sales care and relationships with our customers. It’s a lot easier to deal with someone in the UK than on the other side of the world.

Do you take Part Exchange?

We’re happy to offer part exchange against any of our vehicles in the showroom. We particularly welcome Japanese performance cars but will offer a part exchange value against any vehicle. We have a network of trade contacts and can easily place your current vehicle on your behalf to save hassle if you wish.

Do you offer finance for the cars you supply?

Torque GT are registered with the Financial Conduct Authority: FRN: 658172. We can cater for many different financial circumstances and our packages are tailored to suit your individual needs. Please fill out the contact form for more information and an application form.

Do you take Credit/Debit Cards as payment?

We can take payment from any type of Credit or Debit Card as a deposit against Showroom vehicles.  Card payments are subject to identification checks for security purposes as applicable.

How can I hold/reserve a car?

Please contact us by phone 01364 654247 or e-mail info@torque-gt.co.uk to discuss reserving any vehicle shown on this website. Card payments as deposits can be taken over the phone during office hours.

Can I import to the USA?

Unfortunately to the best of our knowledge, a JDM car would need to be 25 years old to register in the USA

Import Questions

Can you give me a full breakdown of the costs involved?

Of course. Please contact one of our sales consultants by phone 01364 654247 or mail info@torque-gt.co.uk

Can you explain the auction grades?

AUCTION GRADE ( Exterior )

S – As new condition, under 5,000km

5 – Vehicle is like new. All original body parts. No repair needed on vehicle. Usually only given to vehicles less than 3 years old.

4.5 – Vehicle is in excellent condition. No slight scratches or dents.

4 – Vehicle in good condition, few scratches/dents due to normal wear as you would get with any normal vehicle.

3.5 – Vehicle has a few scratches or dents visibly. The grade is usually given to a vehicle in average condition.

3 – Various scratches or dents, some paint blemishes.

2 – wholly badly corroded, non standard car, or modified car

1 – inferior car OR … very heavily modified car.

RA or A1 – Vehicle has been in a minor accident. It has been repaired to an acceptable standard.

R or A – A vehicle which has been in an accident where some parts have been repaired or replaced.

AUCTION GRADE (Interior )

A – As new condition. No faults.

B – Very clean condition poss. very slightly dirty.

C – Average condition – some wear in keeping with age of vehicle

D – Dirty or stinky or big wear/rip on seats

OPTIONS

AC-Air conditioner SR-Sun roof AW-Alloy Wheels PS-Power steering PW-Electric window FA-Automatic gearbox F5-5Speed gearbox F6-6 Speed gearbox

Showroom Questions

What do the prices quoted on the website include for fresh imports from Japan?

On imports fresh from Japan, prices include full conversions to UK specification and any compliance testing (IVA) as required. A 12 Month UK MOT (if required), a 3 Month Warranty (Warranty details below), a full professional Valet and a multipoint inspection from our accredited servicing technician.

Auction Questions

Can you offer finance on cars at the auctions in Japan?

Unfortunately not. We accept p/x on the cars that are available in the Showroom section but not the Auction section.

Can you take P/X on cars at the auctions in Japan?

Unfortunately not. We can offer finance for some vehicles in the UK but not those in Japan

How do I bid?

Please contact one of our sales consultants by phone 01364 654247 or contact us via this form.

What will the final price of the auction be?

Please contact one of our sales consultants by phone 01364 654247 or mail info@torque-gt.co.uk for an indication. As it’s an auction, we can only give a guide.

Can I import to the USA?

Unfortunately to the best of our knowledge, a JDM car would need to be 25 years old to register in the USA.

Can you explain the auction grades?

S – As new condition, under 5,000km

5 – Vehicle is like new. All original body parts. No repair needed on vehicle. Usually only given to vehicles less than 3 years old.

4.5 – Vehicle is in excellent condition. No slight scratches or dents.

4 – Vehicle in good condition, few scratches/dents due to normal wear as you would get with any normal vehicle.

3.5 – Vehicle has a few scratches or dents visibly. The grade is usually given to a vehicle in average condition.

3 – Various scratches or dents, some paint blemishes.

2 – wholly badly corroded, non standard car, or modified car

1 – inferior car OR … very heavily modified car.

RA or A1 – Vehicle has been in a minor accident. It has been repaired to an acceptable standard.

R or A – A vehicle which has been in an accident where some parts have been repaired or replaced.

AUCTION GRADE (Interior )

A – As new condition. No faults.

B – Very clean condition poss. very slightly dirty.

C – Clean but with cigarette burn.

D – Dirty or stinky or big wear/rip on seats

OPTIONS

AC-Air conditioner SR-Sun roof AW-Alloy Wheels PS-Power steering PW-Electric window FA-Automatic gearbox F5-5Speed gearbox F6-6 Speed gearbox

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